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Arctic Spas Email & Hosting/DNS Information Help Page

This page was last updated on: October 07 2020 19:07:40 GMT

You are reading this page because you are an Arctic Spas Official Distributor/Partner OR an IT representative for the Distributor/Partner and require assistance in regards to the Arctic Spas hosted email and dealership web sites.

JUCRA Digital, based in Europe are the official providers for the Dealer emails and dealer websites.

If you have any questions or concerns then please send an email to hello@jucra.com or visit www.jucra.com and fill in our form.

A. Hosting and DNS/Name Server Information

This section deals with any nameserver or dns settings. In some cases we are hosting your dns or you are pointing your www A record to our servers. The details below should assist you in obtaining the correct information.

If you are unsure about any of these settings, please contact us right away to confirm.

1. Name server Information

2. A Name Record

B. Email Information

This section deals with any issues if you are hosted on our enterprise email platform. If you are "self hosting" your email for example on google apps or an internal mail server in your office then the settings in this section would not apply. However, if you are having issues with your mail if then please contact us to confirm as the issue you are experiencing could well be a dns issue if your dns is pointing or hosted with us.

1. Webmail Login

2. Email Configuration Tool

3. Technical Domain Details (for IT Managers/Domain Managers)

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